Answers
Common questions installer founders and marketing leads ask before they buy.
Who is this actually for?
Residential and small-commercial solar installer brands operating in Europe and the UK. If you are a homeowner looking for an installation, this is not the right place — please contact a local installer instead.
How are the toolkits delivered?
Every toolkit is a digital download. After payment you receive a confirmation email with the download links and any accompanying spreadsheets, Figma files or PDFs. Delivery is immediate.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. Apple Pay and Google Pay are supported where available. For larger service bundles we can also issue an invoice on request.
Can I get a refund?
Because the assets are delivered instantly and cannot be returned, we operate a 14-day issue-resolution policy: if a download fails, a file is corrupt or a service deliverable was not produced as described, we either fix it or issue a refund. Email ${store.contact_email || "support@" + store.domain} within 14 days of purchase.
Is the data and payment process secure?
All payments are processed through Stripe, a PCI-DSS Level 1 certified processor. Cards are encrypted with 256-bit SSL and never touch our servers.
Can I use the toolkits with my clients?
Yes — the standard licence covers internal use and use with your installer clients. Reselling the original files as a competing product is not allowed.
Do you offer custom work?
Yes. The Lead Generation Quarterly Retainer and Annual Growth Partnership are managed engagements. Reach out via the contact page if you want a scope-of-work proposal.
What languages are the materials in?
Toolkits ship in English by default. Ad creative variations and sales scripts are available in German, French, Italian, Polish and Spanish on request — mention it at checkout or email us afterwards.
Do you replace our existing agency?
Sometimes. Many installer brands keep an in-house marketing manager and buy individual toolkits. Others move from a generalist agency onto our quarterly retainer. Both work.
How long does setup take?
Most downloadable toolkits are usable the same day. For managed services we book a kickoff within seven business days of payment.